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“Psychological Safety 2” (a new Scrum Focus Class)

My life of Scrum started in 2003 when we wrapped our eXtreme Programming approach in Scrum. Throughout my two+ decades of experience, I feel I have seen and experienced much. Anyone interested in more details can check out the complete saga of my life of Scrum that I included in The Scrum Caretaker 14.

What keeps surprising me is the lack of a heuristic, experience-based approach when adopting Scrum, an approach based on the stance of trying to solve problems by finding practical ways of dealing with them, of learning by discovering things for oneself, of learning from past experience rather than over-analyzing and thinking everything should be known upfront.

The fact that Scrum is an open framework makes it apparently easy to get stuck at some academic level with debates over interpretations of the words used in the Scrum Guide or at the level of some mechanistic, lifeless implementation of Scrum. These approaches often cause (a new incarnation of) ‘analysis paralysis’ and keep the industrial paradigm intact rather than deeply transforming an organization’s way of working.

An infographic illustrating 'Scrum's DNA', featuring the concepts of Empiricism and Self-organization as a double helix, with related words and values like Openness, Trust, Team, and Respect.

Ultimately, the rules of Scrum serve to create a base structure, a frame, within which people and organizations develop a working process that is specific and appropriate to their time and context. Within these boundaries, people form organized groups around a common problem or challenge without external work plans or instructions being imposed on them (“self-organization”). The process of regularly inspecting the outcome and the how of the work helps them identify the most sensible adaptations (“empiricism”), understanding that what works today might not work tomorrow.

I have always aspired to help people and organizations get unstuck by regaining focus, start moving (their) Scrum downfield and up their game; to firm up their agility by re-imagining their Scrum (as shared in The Scrum Caretaker 14). Understanding the rules of Scrum is no more than a start, yet seems to be the end stage for so many. Moving (your) Scrum downfield requires understanding the rules to play by them to then…look beyond them. As a Scrum Caretaker, I propagate Scrum as more than a ‘process’ by actively nurturing and upholding the values, behaviors, and people-centric aspects that make Scrum more effective. My ambition, ultimately, is to humanize the workplace; thereby acting as an advisor, a connector, a teacher, a writer, or a speaker.

As a ‘teacher’ I facilitate people’s learning process rather than ‘train’ or condition them. Since I started with Scrum in 2003, I have created and delivered a wide diversity of Scrum workshops and classes for diverse audiences and people with different levels of expertise. In 2011 I obtained my license as a Professional Scrum Trainer for Scrum.org from Ken Schwaber (co-creator of Scrum). My business vehicle, Ullizee-Inc, is a member of the Professional Training Network of Scrum.org.

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Welcome in the house of Scrum

The house of Scrum is a warm house. It’s a house where people are  W E L C O M E.

In the house of Scrum people from different backgrounds, in different roles, with different  skills, talents and personalities work, learn and improve together. The house of Scrum is an inclusive house of warm, open and collaborative relationships.

The house of Scrum knows no ‘versus’. Barriers are removed, instead of being maintained or created. There’s no business versus IT in the house of Scrum, no team versus the world, no Product Owner versus Development Team, no coding versus supporting, no testers versus programmers, no ‘my’ team versus ‘your’ team, no Scrum Master versus the organization. The house of Scrum offers an open view on the world. The house of Scrum is a great and energizing place where product development endeavors prosper from the combined, creative intelligence of self-organizing people.

The house of Scrum helps to stay away from rigid behavior and rigid structures. The inhabitants of the house of Scrum, their teams and the ecosystems in which they operate show flexibility to better deal with uncertainty, internal tensions within and external pressure on the ecosystem. They probe, sense and adapt at all levels; at strategic and tactical levels, from requirements to plans to objectives to markets to technology.

Scrum is an enabler for delivering products better and faster. But, most of all, energy and work pleasure are restored for all of the involved players in the house of Scrum; from those who create the products, to those who have a stakeholder interest in the product, to those who consume the product and its services, to all who co-create it with opinions, feedback and appreciation. The workplace is humanized through Scrum.

Above is an excerpt from the upcoming 2018 revision of “Scrum – A Pocket Guide”.

A poster of the house of Scrum Values is now available as a free download (PNG): The house of Scrum (Poster).